Safety / Complaints

Safety

It is our commitment to bring up and implement best possible methods of work and make sure that services we offer are in line with organization Safety Management System in order to always assure a safe operational environment for our customers and personnel. With the intention of achieving this, we as LIMAK Kosovo International Airport have expressed into our Safety Policy the commitment of the organization to give the outmost priority to the Safety of Operations. To achieve this, we work all together on daily basis with the operational teams on making SMS an integral part of our operations where everyone is involved with the same objective on achieving highest standards for the services that we provide and not only!
You may help us on reaching our objective by being part of our reporting system. Should you wish to report a safety related event, please follow instructions on reporting of safety events that may be found under the Safety sub tab.

 

Complaints Handling System

We are committed to the customer satisfaction as one of our top priorities
You have the right to receive a good service and we are pleased to hear your comments in order to improve our services. If you are particularly dissatisfied with our services please let us know. 

Safety / Complaints

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